Basel

1. Information We Collect

We collect information you provide directly (email address, account details), information generated through your use of the Service (conversation content, usage data), and technical information (IP address, browser type, device identifiers).

2. How We Use Your Information

We use your information to provide and improve the Service, process payments, send transactional communications, and ensure security. We do not sell your personal data to third parties.

3. Conversation Data

Your conversation history is stored securely and is accessible only to you. We do not use your conversations to train AI models without your explicit opt-in consent. You can delete your conversation history at any time from your account settings.

4. Third-Party Services

Basel integrates with third-party AI providers (Groq, OpenRouter, Fal.ai, Hume), payment processors (Stripe), and infrastructure providers (Supabase, Vercel). Each provider has their own privacy policy governing data processed through their systems.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.

6. Security

We implement industry-standard security measures including encryption in transit and at rest, row-level security on all database tables, and regular security reviews.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal data, and to object to certain processing activities. Contact us to exercise these rights.

8. Cookies

We use essential cookies for authentication and session management. We do not use tracking or advertising cookies.

9. Contact

For privacy questions or data requests, contact us at privacy@baselai.com.

Privacy Policy